Edgewood Veterinary Group

Alternatively, you may be asked to book another appointment at a different time in order to adequately address your concerns on another occasion. If you do wish to discuss multiple problems at the time of your consultation, please discuss this with the reception staff at the time of booking so adequate provisions can be made to fulfil your needs (if the required consecutive free consultation time is available). Professional Fees and Dispensing Fees All our fees, diets and drug charges are available on request and are subject to VAT at the current rate. Fee levels are determined by the level of expertise and time spent on a case and according to the drugs, materials, consumables and diets used. A detailed invoice is available for every consult, surgical procedure and transaction with us at the time of payment. Edgewood Veterinary Group has a standard dispensing fee per item. Dispensing fees do vary by product. A member of staff will be happy to discuss any queries that you may have. Referral Fees Our veterinary surgeons recognize when a case or a treatment option is outside an area of competence and will refer it to a colleague, organisation or institution, whom we are satisfied is competent to carry out the investigations or treatment involved. It is also your right to ask for referral if you would like this for your pet. A referral arrangement fee is charged to cover the cost of our time in preparing and writing a bespoke referral letter and receptionist’s time compiling all the relevant history to arrange the appointment. Pharmaceuticals • Prescriptions are available from this practice.The current charge for a written prescription is displayed in our reception area or you may ask a member of staff for this information. You may obtain Prescription Only Medicines, Category V, (POM-Vs) from us or ask for a written prescription and obtain these medicines from another veterinary surgeon or a pharmacy.There is a written-prescription fee for each medicine prescribed.That fee is made per medicine and that fee is reduced for multiple prescriptions made at the same time. It is not possible to add multiple items to a single prescription. We may only prescribe POM-Vs for animals under our care. A prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary.You will be informed, on request, of the price of any medicine that may be prescribed for your animal.The policy of this practice is to re-assess an animal requiring repeat prescriptions every three